Terms of Service

NeoGlobe Marketing LLC Last updated: August 13, 2026

These Terms of Service ("Terms") govern your use of the website, platform, and services provided by NeoGlobe Marketing LLC ("NeoGlobe," "we," "us," or "our"). By starting a trial, subscribing, or otherwise using our Services, you agree to these Terms.

1. Our Services

NeoGlobe provides a subscription platform for small and local businesses, including a CRM and contact database, website and landing pages, AI receptionist, social media management, and automated email and text campaigns (the "Services"). Our Services are built on and run through GoHighLevel/LeadConnector, a third-party platform we license and configure on your behalf.

2. Trials and Subscriptions

  • New accounts begin with a 10-day free trial. No charge applies during the trial.

  • Unless you cancel before the trial ends, your subscription will automatically begin billing at the plan rate you selected, on a monthly or annual basis, charged through our payment processor, Stripe.

  • You can cancel at any time. Cancellation stops future billing but does not refund charges already processed, except where required by law.

  • Prices are subject to change with reasonable notice before your next billing cycle.

3. Account Setup

To activate the full functionality of your subscription, we require certain information from you (such as business hours, services, pricing, and contact details) through our onboarding process. Delays in providing this information may delay the setup of features like the AI receptionist.

4. Acceptable Use

You agree not to use our Services to:

  • Violate any law or regulation

  • Send unsolicited or unlawful communications, including texts or emails that violate applicable messaging or telemarketing laws

  • Interfere with or disrupt the platform or its infrastructure

  • Misrepresent your identity or business

We reserve the right to suspend or terminate accounts that violate this section.

5. Your Content

You retain ownership of the content you provide us (photos, logos, business information, and similar materials). You grant us a license to use that content solely to build, operate, and display your account, website, and social media as part of the Services.

6. Third-Party Services

Our Services rely on third-party platforms, including GoHighLevel/LeadConnector and Stripe. We are not responsible for outages, changes, or issues caused by these third parties that are outside our reasonable control.

7. Disclaimer of Warranties

Our Services are provided "as is" and "as available." We do not guarantee that the Services will be uninterrupted, error-free, or that they will produce specific business results (such as a specific number of calls, leads, or bookings).

8. Limitation of Liability

To the fullest extent permitted by law, NeoGlobe's total liability for any claim arising from your use of the Services is limited to the amount you paid us in the three (3) months before the claim arose. NeoGlobe is not liable for indirect, incidental, or consequential damages, including lost profits or lost business.

9. Termination

You may cancel your subscription at any time. We may suspend or terminate your account for violation of these Terms, non-payment, or misuse of the Services.

10. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our Services after changes take effect means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

12. Contact Us

NeoGlobe Marketing LLC 30 N Gould St, Ste R, Sheridan, WY 82801 [email protected] (737) 379-3133