Privacy Policy

NeoGlobe Marketing LLC Last updated: August 13, 2026

NeoGlobe Marketing LLC ("NeoGlobe," "we," "us," or "our") provides marketing automation, CRM, AI receptionist, and social media management services to small and local businesses ("Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website, submitting a form, starting a trial, or otherwise providing us with information, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly, including:

  • Name, email address, phone number, and business name

  • Business details: industry, hours of operation, number of employees, services offered, and pricing

  • Files you upload, such as a logo or photos

  • Payment information when you start a trial or subscription (processed directly by Stripe; we do not store your card number)

  • Any other information you choose to share with us, including through a form, email, phone call, or text message

Information collected automatically, including:

  • Basic website usage data (pages visited, general location, device/browser type) via standard analytics

  • Call and text message data when you interact with our AI receptionist or messaging services, including call recordings and transcripts used to provide and improve the service

2. How We Use Your Information

We use the information we collect to:

  • Set up, operate, and support your account and subscription

  • Build and personalize your CRM, website, receptionist, and campaign setup

  • Send account-related communications, including onboarding, appointment reminders, billing notices, and customer support

  • Send marketing and promotional messages, but only if you've separately opted in to receive them

  • Improve our Services and troubleshoot issues

  • Comply with legal obligations

3. Text Messaging (SMS)

If you provide your phone number and opt in, we may text you:

  • Account and service-related notifications (appointment reminders, billing notices, account updates, customer support) if you've consented to non-marketing texts

  • Marketing and promotional messages (offers, discounts, product updates) only if you've separately consented to marketing texts

Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP at any time to opt out. Consent to receive texts is never a condition of purchasing our Services.

4. Who We Share Information With

We do not sell your personal information. We share information only with:

  • Service providers who help us operate, including our CRM and automation platform (GoHighLevel/LeadConnector) and our payment processor (Stripe)

  • Law enforcement or regulators, if required by law

  • A successor business, if NeoGlobe is ever acquired or merges with another company

5. Data Retention

We retain your information for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or reporting obligations.

6. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the information below. You can also opt out of marketing texts and emails at any time.

7. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are intended for business owners and are not directed at individuals under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our Services after changes take effect means you accept the updated policy.

10. Contact Us

Questions about this policy or your information:

NeoGlobe Marketing LLC 30 N Gould St, Ste R, Sheridan, WY 82801 [email protected] (737) 379-3133